Shipping policy

Thank you for shopping with Luminousluxe. Below you’ll find important information about our shipping process.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Orders placed after [cut-off time, e.g., 5:00 PM EST] will be processed the next business day
During peak seasons or promotions, processing times may be slightly delayed

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Locations

We currently ship to:

All United States addresses (including Alaska and Hawaii)

[Optional: Add if applicable]

International shipping is available to select countries (shipping times and fees vary)

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow 24–48 hours for tracking information to update.

Delays & Lost Packages

We are not responsible for shipping delays caused by carriers, weather, or other factors beyond our control.

If your package appears lost or significantly delayed, please contact us at luminousluxetechnical@gmail.com , and we will assist you in filing a claim with the carrier.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at luminousluxetechnical@gmail.com.